Managed AV Services
Full service support that keeps your technology running and your team focused.
AV aftercare shouldn’t be an afterthought, it’s where long-term performance and peace of mind begin. Our Managed AV Services are designed to keep your systems running seamlessly, well beyond installation. With proactive maintenance, real-time support, and intuitive in-room assistance options, we make sure your tech is always ready when you are. Add predictable costs, and dedicated experts, you’ve got a support model that’s as dependable as the technology itself.
Smart Support That Breaks the Mould
We're redefining how workplace technology is supported. With our innovative QR code solution, users can access instant, AI-powered assistance directly within the room — no need to chase IT or lodge a support ticket. This intuitive, on-demand tool delivers real-time guidance, troubleshooting, and escalation options right at their fingertips. It’s just one way we’re staying ahead of the curve — embracing new technologies to simplify support, reduce response times, and ensure your teams are always empowered, not interrupted.
Confidence in Continuous Performance
Our proactive support model is designed to keep your systems running at their best — always. With ongoing monitoring, performance optimisation, and responsive expert support, you can trust that your technology will deliver when it matters most. Backed by guaranteed SLAs and a team familiar with your environment, we ensure seamless operation so your teams can focus on results, not resolutions.
Predictable Costs
Our fixed-cost support plans give you complete clarity and control over your technology spend. By streamlining AV maintenance into a consistent, planned investment, you can forecast with confidence and avoid reactive spend. It's a smarter, more strategic way to manage technology — ensuring reliability, maximising system value, and keeping your teams running smoothly.
Tailored Support Plans for Operational Assurance
Our service plans are designed to align with your organisation’s scale, complexity, and risk profile — whether supporting a single executive boardroom or a national portfolio of meeting spaces. From preventative maintenance and remote monitoring to priority response and full-service coverage, we offer flexible options that ensure your technology performs reliably, predictably, and without disruption to your operations.